Why do I need to have my
dog groomed every 4 – 6 weeks?
In order to maintain a proper and
manageable coat, it is recommended that
you have your dog groomed every 4 – 6
weeks. This is true for non-shedding
breeds such as Poodles, Bichons, Shih
Tzus, Lhasa Apsos, Terriers, etc. The
coat on these breeds can easily become
painfully matted if not properly
maintained. Breeds that have short,
shedding coats can usually wait 8 -12
weeks between grooming appointments, as
long as they are brushed thoroughly at
How long does the
The typical stay at the shop is 2 to 3
hours for small to medium sized dogs.
3-4 hours for larger breeds with heavier
under coats, and for pet's receiving
hand scissoring or de-matting. We do our
best to get your dog groomed and back
home to you in a timely manner. Let's
face it....the least amount of time they
are away from you and their home the
happier they are!
What is your cancellation
If you must cancel an appointment,
please try to give us at least 24 hours
notice. In some cases pets arriving more
than 25 minutes late may need to be
rescheduled. No Shows will be noted.
After 3 No Shows, you will be required
to pay for your grooming appointment in
full prior to your next appointment. If
these seems a bit extreme, please
understand that we work on an
appointment basis. If you miss your
appointment, we not only have lost
business for the day but also have lost
a spot for a customer who could have
Can I stay with my pet
during the grooming?
No. Pets are calmer and
better behaved for grooming when the
owner is not present. When the owner is
present the dog is so focused on the
owner that it disrupts the grooming
process. It simply is harder on the dog
and the groomer. We need the dogs full
attention. We are using very sharp
equipment around your pet's eyes and
other "private parts" of the body. With
the owner present the dog will not
remain still enough for us to groom him
When is it best to have
my puppy groomed for the first time?
We like to see new puppies in our shop
as early as 8 weeks of age. It's never
too early to get your dog accustomed to
grooming. Your puppy's first visit will
be short and simple. Probably just a
bath, blow-dry, nail clipping, and
perhaps a little trimming around the
face. We need to start very slow and
sweet as to not stress the little pup
out and to avoid "turning him off" to
the grooming process.
Is my pet too old to be groomed?
Probably not, but older pets are one of
the harder groups to work with. We may
recommend that the cut remain simple and
short so that the grooming process is as
short as possible. Doing this will also
insure that your older dog will not need
grooming as often, which will surely
make your pet happier!
Why does it seem so
expensive to have my dog groomed?
Top Ten Reasons Why It Costs More to
Get Your Pet Groomed Than Your Own Hair
10. Your hairdresser doesn't wash and
clean your rear end.
9. You don't go for eight weeks without
washing or brushing your hair.
8. Your hairdresser doesn't have to give
you a sanitary trim.
7. Your hairdresser doesn't have to
clean your ears.
6. Your hairdresser doesn't have to
remove the boogies from your eyes.
5. You sit still for your hairdresser.
4. Your haircut doesn't include a
manicure or pedicure.
3. Your hairdresser only washes and cuts
the hair on your head.
2. You don't bite or scratch your
1. The likelihood of you pooping on the
hairdresser is pretty slim.
This list may be funny
BUT it is TRUE!! Grooming a dog simply
takes more time, patience AND COURAGE
then cutting human hair!
What determines the cost?
The cost is based on the breed of the
dog, what you want done, the condition
of the coat, and the pet's behavior. All
pets are different. As hard as you try
to describe your dog, his hair, his
behavior and what you want done over the
phone, without seeing your dog or
meeting your dog, we can not give you an
exact price over the phone. Only an
Why do my dogs nails
sometimes bleed after they have been
When trimming your dog's nails,
occasionally, even us professional
groomers, nick the blood supply to the
nail called the "quick". Although it may
look like a lot of blood typically it is
only a few drops and is easily
controlled with styptic powder. If for
some reason your dog's nail starts to
bleed after you get home, you can apply
cornstarch and pressure to the tip of
the nail. This should stop the bleeding
My dog is matted but I
don't want him shaved. Why won't you
brush him out?
Because it hurts. A LOT! Not only that
it doesn't do any good. If the dogs hair
is matted, the hair is already damaged
and will not brush out to healthy
looking or feeling hair anyway. Again,
mostly we won't do it because it is not
fair to the dog. It is not the dogs
fault that it ended up in this position
and we will not torture any dog for the
sake of a nice haircut! If the dog has a
mat or two that is a different story. We
will do our best to remove the mat or
simply shave the one mat out and
continue on with a nice hair cut.
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